Legal
Privacy Policy
How we handle the information you share with us through this website and during a restoration project.
Information we collect
When you submit a service request or contact us, we collect the information you provide: your name, phone number, email address, property address or neighbourhood, damage and property type, preferred contact method and the details of your message.
We may also receive standard technical information from your browser, such as pages visited and general location, through routine website hosting logs.
How we use your information
Your information is used to respond to your enquiry, arrange an assessment, carry out and document restoration work, and communicate with you about your project.
Where a project involves an insurer, property manager or building corporation, information is shared only with the parties you identify.
Consent
By submitting a request you consent to being contacted about that request using the method you select. You may withdraw consent at any time by contacting us.
Retention and security
Records relating to a project, including photographs and moisture readings, are retained so they remain available to you and to any parties involved in a claim. We take reasonable measures to protect information from unauthorised access.
Third parties
We do not sell personal information. Embedded map content is provided by Google and is subject to Google's own privacy practices.
Contact
Questions about this policy can be directed to info@waterdamagescarborough.ca or (647) 560-5316, or by mail to 48 Scarboro Ave, Scarborough, ON M1C 1M3.